877.933.5444
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FAQs

Q: Questions about issues with an order?

A: Give us a call or shoot us an email. We want your issue to become a non-issue right away.

877.933.5444 M-F 8am-5pm EST. Email contact@classiccookie.com

 

Q: When will my order arrive?

A: You want those cookies now, don’t you? Most orders arrive within 4-6 days from when the order is placed.

 

Q: How long will the cookies stay fresh?

A: You’ll probably devour them before that ever becomes an issue. They’re all baked fresh for you, but best served within one week of receipt. They can be frozen for 6 months, and thawed when ready to eat.

 

Q; Are you kosher certified?

A: Yup, all cookies are certified Kosher Dairy by the Chicago Rabbinical Council.

 

Q; Can I see the nutritional info?

A: Sure, CLICK HERE.

 

Q; Do your products contain peanuts or tree nuts?

A: Please be advised that our products contain known food allergens and sensitivities. We strongly recommend that anyone with an allergic condition or sensitivity to tree nuts, peanut products, or other food allergens NOT consume our products.  Our products may contain allergens or sensitivities as a direct ingredient, or they may contain trace amounts of allergens because our products share common equipment.

 

Q: How do I redeem my cookie cake voucher?

A: Just CLICK HERE to select your cookie cake. Choose and custom design your cookie and add to your cart. Enter your shipping info and enter the code from your voucher. The cost of the cookie cake will automatically be removed from your order.